Before signing on with Mindbody, make sure there isn't a better option for your business

I have had an endless number of problems with MINDBODY since I started using it about 5 years ago. Almost every year, my subscription cost has gone up. Everytime I need help with something, it is almost impossible to get someone on the phone who is actually able to help. MINDBODY is incredibly confusing to set up. I am really good with computers, but someone who isn't would have a terrible time setting up the software to use in their business. MINDBODY only works with one or 2 different credit card processing companies. You will not be able to choose your own to use unless you want to do double entries of all sales. Sometimes the reports that are generated in MINDBODY have mistakes. And there have been days when we were unable to take payments because there was a problem with MINDBODY that was outside of our control. My business runs on the MINDBODY software and switching to something else would be an absolute nightmare, so I continue using it. But i would definitely look into something else if you are thinking about using MINDBODY.