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An awesome tool to collaborate with clients in a remote working world
November 11, 2021

An awesome tool to collaborate with clients in a remote working world

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

Miro is a tool that is available across the whole organisation at our firm, it enables us to conduct workshops with clients when solving business problems virtually. Due to COVID-19 and the requirement to work from home, Miro has provided us with the functionality to collaborate with clients as if we were in a meeting room with them.
  • Templates to leverage based on the type of meeting that is being had.
  • Ability for participants to collaborate in real-time with one another.
  • For users without an account to still seamlessly be able to join and collaborate.
  • The zoom functionality could be improved.
  • Whiteboard can sometimes have latency issues when there are an increased number of participants.
  • When participants are actively adding sticky notes, sometimes they accidentally move the whole whiteboard template that was set up. Would be good if as a host we could have functionality that locks components in place.
  • Improved productivity of the project by leveraging templates.
  • Ability to collaborate with clients successfully during COVID-19.
  • Delivering positive outcomes with clients.
I was not across the implementation so I'm impartial to this question.
From my perspective there weren't any integration issues, it is quite seamless from a user perspective. Participants can join as a guest which makes it seamless and hassle-free with not having to create an account before joining.
It has enabled our company which works with clients on projects to be able to continue effectively collaborating together, especially with whiteboard sessions. Without Miro, our organisation would have struggled to reach the business outcomes we would've liked to achieve with our clients. Whilst it still would have been possible without Miro, it would've taken longer without the tools and functionality that Miro provides and the user experience would be poorer.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Miro is great for workshopping with clients with the whiteboard functionality where you need to ideate and come to a solution together. The ability of participants to create sticky notes to mimic a real-life whiteboard is great, especially in the current COVID-19 climate and the inability to work in the office. Where it may not be as appropriate would be for simple team meetings where you don't require any of the functionality from the platform.