Miro really help me
November 11, 2021

Miro really help me

PATRICE DECLEMY | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

We use Miro to streamline our Customer journey map realization and all our UX/UI needs. We mostly use it by recommendation of all our Agile leaders and coach. It's a lovely approach and the template provided really increases our productivity and helps us to avoid 'the creative' part of the design.
  • Working with 20 people on the same page!
  • Give artistic inspiration on drawing ideas.
  • Have a recently shared with me interface helping me to see all the Miro board shared to me.
  • I improve my productivity on producing like 30 user journey map.
Most of the time seeing is better than explaining. On my side, I wanted to use it after seeing people using it during a meeting.
There is no real need of integration on Miro, communicate on it, show it and then use.
During the lockdown, it has been a huge help to streamline our remote working on agile meetings.

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?


Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?


I haven't been involved in the selection process.
When drawing a customer journey map Miro is well suited to quickly design and describe the action, touchpoint, and feeling of the user. Most of the time you can use Miro directly with the user and streamline your design like this but in some cases, when the customer goes really fast in front of you you will take general notes and draw it later.