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Glitchy sign-in disasters ruined the first class I taught this semester and wasted 2 precious hours.
January 14, 2022

Glitchy sign-in disasters ruined the first class I taught this semester and wasted 2 precious hours.

Anonymous | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

I am a University professor who uses Miro in place of table work for university students now that my classes are all being taught remotely. I needed an easy-to-use, easy-to-access whiteboard program that students could sign up for without fear of phishing or targeting, learn to use in minutes, collaborate on, and save and add to their workspace for several weeks. I used Miro in 2020 for this class and I found it to be excellent, exactly what I needed. The students loved it, and some still use it for their own personal projects.
  • collaborative workspaces
  • easy to use interface
  • live updates and the ability to save and contribute to whiteboards over several weeks
  • Students should be able to sign in with no issues. Students in my first class this semester had to delete all cookies, try other devices, and in general my first class was disastrous chaos as 24 students I was meeting for the first time were all trying to figure out how to delete cookies and struggling to sign on. This was the WORST, and basically ruined my first day of class.
  • Miro should be able to allow 24 people to sign into one team at the same time without crying like a little baby.
  • Miro needs to up its game by signing in to the program. It should not be unavailable to users.
  • Miro has been janky all month, and even signing in at different times of day, I have been continually locked out as Miro has technical issues that are unresolved.
  • reduced productivity
  • increased project completion time
  • complete waste of almost two hours of a three hour class
It needs to allow people to sign in, and join a team. This license is held by a university, and the fact that 24 people could not join a team with ease is unacceptable.
I love Miro when you can sign in. If you can't, it's useless.
When you can sign in, it's great. When you can't, it is worse than useless.

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

No

Would you buy Miro again?

No

It's great when it allows people to sign in. When it doesn't, it's the bloody worst.