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Mixmax for small agency use
February 06, 2019

Mixmax for small agency use

Chelsea Baldwin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Mixmax

It's a great tool for integrating scheduling directly into emails with clients - rather than having to send them to a 3rd party platform. It allows it all to be done from within the client's inbox, which helps us make sure we don't miss out on important discovery calls with potential clients.
  • Integrating with Google Calendar.
  • Making sure you're not double-booked.
  • Tracking email opens.
  • At times, users have time zone confusion.
  • Time saved.
  • More client discovery calls booked.
  • Customer compliments & satisfaction b/c of ease of working with us.
I love Acuity & Mixmax for different purposes.

Acuity is great for running something like a coaching business - or a calendar that gets lots of calls booked every day or every week.

Mixmax is great for 10 or fewer calls per week, and for interacting with clients who aren't so tech savvy.
It's really great for small agencies who work with a small, but high-quality client list. It makes scheduling easier, but also means you don't have to subscribe to lots of excess software tools since this integrates directly into Gmail.

It's probably not best for coaches or people who are constantly scheduling back-to-back calls every single day... you may want another tool for that.