Item: monday.com
Rating: 8
Author: Verified User

Return on Investment

Time savings.
Easier setup of projects (it was not easy though at the beginning).
Increased employee adoption, increased employee engagement (on boards).
Task delegation.
Projects being easily tracked.

Use Cases and Deployment Scope

When monday.com was initially introduced, there was a little bit of skepticism on my end. I have used several project management tools, and having several products -- learning how to use it, shifting our tasks, it all seemed tedious. However, as we learned more about the tool, I realized that it is easy to use, and it has been helping me manage my tasks and coordinate all other tasks with the people I work with within the department, and even outside my department. I like how specific projects could be easily assigned, statuses could be easily updated. Collaboration with my workmates had become easier. I like also that it's available on my phone, so I can be assured that even if I am away from my laptop, I can still get updates on my phone.

Pros and Cons

Project tracking.
Team collaboration.
Project assigning.
Can be used across the organization.

It's probably because I am included on a lot of projects (boards), but I find it somehow challenging to manage all my boards. Sometimes, it feels like I have too much boards. The left side panel of my account seems a bit of a clutter.
I have very limited email space, and I tend to receive a lot of updates from monday.com. Is there a way to receive the prompts on my personal email instead, or not receive it at all? Since I visit my boards every single day.
On conversation bubble, even if one person is the project is not tagged, I think it's good for him/her to still get a notification.

Usability

I am not sure about the 200 templates, but regarding the overall usability, I can say that it's been very helpful for my role in the company and for the projects I have. The capability to integrate monday.com with other productivity tools makes things easily done and completed. I would check all the tools it can be connected to to fully maximize monday.com.

Support Rating

I have not yet tried contacting the customer service support. For questions or concerns, I normally just ask my teammates. I would try working with monday.com's support in the future.

Reliability & Availability

When it comes to overall performance of monday.com in terms of features working as designed and reliability or uptime, I can say that it has been working pretty well. It has made my work more manageable. For someone who works in a lot of projects, in different departments in the organization, the tool makes things a lot easier for me.

Key Insights

Do you think monday.com delivers good value for the price?

Not sure

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

Likelihood to Recommend

monday.com is definitely well suited for team collaboration projects, project managements, task delegation, human resources, planning ang tracking capabilities, and integration with other work applications.

I understand that even people who are not part of the organization can access the boards if they get to be invited. I am just not fully aware of the scope and limitation -- am concerned about the confidentiality of the information, but would also make sure that things get to be done efficiently.

Yay for Monday!

Overall Satisfaction with monday.com