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Quick overview
April 18, 2023

Quick overview

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Certona (legacy)

Modules Used

  • Testing and Optimization
  • Customer Segmentation & Targeting
  • Personalization

Overall Satisfaction with Monetate

We've been able to use Monetate to support personalisation across different customer segments on site, as well as run a number of AB tests to understand & enhance customer behaviour & provide best customer experience
  • Personalisation
  • Testing
  • Segmentation
  • Targeting - making it easier to target experiences from specific channels
  • Product Recommendations - based on specific customer behaviour
  • Incremental revenue from website personalisation
  • Reduction in bounce rated
  • increased conversion
strategic guidance & on-hand personalization has been somewhat limited form our experience
easy to use interface. however some experiences require technical knowledge to build

Do you think Monetate delivers good value for the price?

Not sure

Are you happy with Monetate's feature set?

Yes

Did Monetate live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Monetate go as expected?

Yes

Would you buy Monetate again?

Yes

Monetate is a great solution to enhance customer experience on site through personalization and customer segmentation, we've been able to feed our audience data into the platforms for various inclusion & exclusion lists