MOTIVE is the company to use
February 20, 2023

MOTIVE is the company to use

Lynn Cisneros | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Motive

We have been using MOTIVE EDLs, DashCams & Fuel Cards in all 3 of our trucks since the day we opened for business. I can see exactly where our trucks are at all times & see what they see. I am able to run all my IFTA reports with accuracy. Their Customer Service Staff are on top of any issue we might have and quickly help us resolve every problem that presents itself. We are thrilled with MOTIVE on all points.
  • EDL
  • DashCam
  • Fuel Card
  • Customer Service
  • Sometimes the Customer Service Rep has too thick of an accent & is difficult to understand.
  • I like receiving emails regarding safety issues that might arise
We have never received bad service. It only takes one phone call to resolve any issue we might be experiencing.
The first year I struggled getting my IFTA reports out on time, but after I found out that I could generate accurate reports, I'm on time every quarter.
I love that we have no wait time when calling in for help. The CSR is always very knowledgeable, efficient, & kind, patient, & helpful. One call & the problem is resolved.

Do you think Motive delivers good value for the price?

Yes

Are you happy with Motive's feature set?

Yes

Did Motive live up to sales and marketing promises?

Yes

Did implementation of Motive go as expected?

Yes

Would you buy Motive again?

Yes