Overall Satisfaction with NetBase
We use NetBase for both top line and robust social listening. Our department is the owner of the software, but we often get asked by other departments to run reports for them. We are able to see what people are saying about our brands at any time which provides valuable insights for our strategies.
- Social Listening
- Crisis Monitoring
- Brand Passion Index
- Full Instagram Integration
- Ability to hone in on exact days in the timeline
- Links directly to social platforms (i.e when you're reading someones tweet from a world cloud )