NetSuite ERP feedback
October 17, 2023
NetSuite ERP feedback
Score 10 out of 10
Vetted Review
Verified User
Software Version
NetSuite Enterprise Edition
Modules Used
- Advanced Inventory
- Incentive Compensation
- ODBC
- Work Orders and Assemblies
- SuiteCommerce
- NetSuite CRM
Overall Satisfaction with NetSuite ERP
Order management, and Work Order/Assembly Management, Job Tracking (with customization).
Each subsidiary does things slightly differently and we are able to accommodate the requirements of each company.
Each subsidiary does things slightly differently and we are able to accommodate the requirements of each company.
- Customization: We have a custom Artwork Process (where customer send their artwork to be printed on goods) and approval process. The artwork is attached to the SO, and the graphics team will build Artwork Proof custom record based on the customer's requirements. When we hit save, the Artwork Proof is automatically sent to the customer for approval.
- WMS: We don't have NetSuite Warehouse Management System (yet), but we would like to use it. The biggest limitation is WMS picking from Work Order. We want to introduce picking strategies from Work Order and it hasn't been easy.
- Account Reconciliation: We would like to see more fields that we can match on and create matching rules. Example: EFT payment confirmation numbers.
- Commission incentives: Very limited in terms of 'rules' we can create to calculate commissions.
- Positive: Customizations made it easy to bring many activities within NetSuite and eliminate multiple software programs.
- Negative: Scripts and workflows have burdened the system and slowed down lead times &/or saving records, loading reports
Flexibility to customize. Continuous improvements.
Do you think NetSuite ERP delivers good value for the price?
Not sure
Are you happy with NetSuite ERP's feature set?
Yes
Did NetSuite ERP live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of NetSuite ERP go as expected?
I wasn't involved with the implementation phase
Would you buy NetSuite ERP again?
Yes