Excellent APM tool
April 15, 2019

Excellent APM tool

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

New Relic for Web Apps

Overall Satisfaction with New Relic

New Relic is used as an APM (application monitoring tool) across our organization. It's SaaS based.

New Relic provides a centralized place to monitor app our applications. Alerts in New Relic are very helpful and help us in the analysis and monitoring of production issues.
  • New Relic provides enough detail to monitor and analyze issues. We have a java based microservice application. New Relic provides all transactions details, time, slow running transaction, JVM, database query details etc. It's easy to analyze issues with New Relic.
  • New Relic provides various key metrics and a dashboard. Metric explorer and dashboard helps in monitoring of applications. Dashboards are easy enough to build.
  • The alerts feature is easy to configure. Email or other alerts can be set up. Alerts have helped us to prevent production issues.
  • Another great feature is the ping service. We use ping on our application URL on regular interval to ensure that app is up and running.
  • It's a little costly. Configuring a mobile app requires a license key which is more costly.
  • New Relic has helped in preventing the production issues which in turn has helped in increasing application up time.
  • New Relic helped in saving a lot of effort in issues analysis and reduced manual efforts.
Most of our applications are based on a micro services architecture. New Relic has helped in providing real time performance of the applications. For both front end and back end, New Relic provides a clear view with many graphs like CPU, heap, memory, DB connections, thread, external service call etc. We use the New Relic dashboard to keep track of app performance and alerts help to mitigate the issue before it impacts the business.
Performance in real time has helped our business to meet the SLA across the organization.
New Relic cloud integration is easy to set up. We use AWS. New Relic reduced the cost of application monitoring. Setting up any application in New Relic is quite easy.
We have devops process and build deployment and performance testing automation. Every time a build is deployed, an automation test runs. With New Relic, we get the required alerts if there are any issues and we monitor the application via a dashboard. This has helped us to ensure that production deployment is smooth.
I was using CA Wily before New Relic. Wily is difficult to configure. Requires an application to be installed. Wily provided just basic details and it required a deep analysis to find the issue. Dashboards were also not easy to build.
New Relic is well suited to monitor production and non production applications. I use New Relic frequently and it's well suited to analyze issues. It provides so many details that issues are easy to identify and it saves a lot of time. I used to struggle to go through logs before using New Relic. Insights, APM, alerts, ping etc., are great features.

New Relic Feature Ratings

Using New Relic

I use New Relic on daily basis to monitor my app. New Relic has made life so easy.
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Quick to learn
Feel confident using
  • analyzing issues
  • setting up alerts
  • creating dashboard
  • configuring applications