How New Relic helped improve the quality of our applications.
March 10, 2021

How New Relic helped improve the quality of our applications.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with New Relic

New Relic is being used by our IT Department to monitor our Applications. We use it to monitor and alert on Production Issues. We use it to define performance issues and to improve our applications.
  • The New Relic agent does a great job of monitoring and profiling an application.
  • The New Relic alerts make it easy for us to define when individuals should be alerted to an issue.
  • New Relic Synthetics helps us monitor our websites and provide insights into our uptimes.
  • The transition from the old web experience to the new web experience can be confusing.
  • The New Relic service maps are a nice idea, but unfortunately don't work well for us.
  • It has had a positive impact by helping our developers find performance issues in Production.
  • It has had a positive impact on our ability on alerting on Production issues and resolving them in a timely manner.
Having a picture of how our code is performing in our different environments allows our developers to identify performance issues and improve our applications.
New Relic helped reduced cost on our Tier 1 Support for monitoring applications.
We leverage New Relic for monitoring the performance of our applications in all of our environments utilizing the dashboards and by defining alerts.
New Relic's ease of implementation and easy to use portal made it quicker to adopt and implement and get value out of an APM solution.
New Relic is very well suited for Application Monitoring for C# code.