Highly Recommend!
April 03, 2024

Highly Recommend!

Brittany Martinez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Business Communications Suite

Overall Satisfaction with Nextiva Business Phone Service

Nextiva Business Phone Service is the main way that our clients get in touch with us via phone or text. It is also a tool to communicate between employees and keeps records of conversations.
  • Greeting when a client calls in
  • Saves messages from clients
  • Interface that allows to use the computer to take calls
  • Communicate between employees.
  • At times calls get dropped.
  • Receiving text messages.
Nextiva Business Phone Service wanted my business and took the time to communicate with me and make sure I was comfortable.

Do you think Nextiva delivers good value for the price?

Yes

Are you happy with Nextiva's feature set?

Yes

Did Nextiva live up to sales and marketing promises?

Yes

Did implementation of Nextiva go as expected?

Yes

Would you buy Nextiva again?

Yes

It works great for clients to call or text. Messages are saved and can be reviewed later to keep everything in one place.

Nextiva Feature Ratings

User templates
10
Call reports
10
Directory of employee names
10
Answering rules
10
Call recording
10
Call park
10
Call screening
10
Message alerts
10
Video conferencing
10
Audio conferencing
10
Video screen sharing
10
Instant messaging
10
Mobile app for iOS
10