Easy to use
April 12, 2024

Easy to use

Mackenson Thimote | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Small Business VoIP

Overall Satisfaction with Nextiva Business Phone Service

We’re a small start up logistics and trucking company. Nextiva has allowed us to give off a bigger company image with its business line service. Calls are flawless. Now customers can call us on our main line or the toll free number. Which is great before I was using Google Voice and didn’t get a number in my area. With Nextiva we got a local number. Thanks
  • Easy to use
  • Reliable
  • Fair rate
  • So far so good
  • Monitoring
  • More Metrics
  • Great value
  • Price is right
  • Reliable
With Google Voice I wasn’t able to get a local number. Which was frustrating when calling customers and telling them I was in a different state where as now with Nextiva I have a local number based in Florida and people can see that we’re in the area. So far so good.

Do you think Nextiva delivers good value for the price?

Yes

Are you happy with Nextiva's feature set?

Yes

Did Nextiva live up to sales and marketing promises?

Yes

Did implementation of Nextiva go as expected?

Yes

Would you buy Nextiva again?

Yes

I make a lot of outbound calls, therefore it’s nice to be able to track those calls. When we eventually expand to more clients and get more employees we’ll be able to see more of whose doing what. Which will be a great way to track metrics. So far no issues.

Nextiva Feature Ratings

Hosted PBX
9
Message alerts
9
Video conferencing
9
Audio conferencing
9
Instant messaging
9
Mobile app for iOS
9