Item: Nextiva Contact Center
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

We get in contact with our carriers, bosses and with ourselves as well. It makes it easier and even fun. I use Nextiva since the very first day at this job, and to be honest, is pretty awesome how this VolP app can do a lot of things for us in this whole logistics world.

Pros and Cons

easier to get in contact with our bosses
I can rapidly call my carrier at anytime.
I can easily see my contacts.

Can't mute the call sound when I want
Can't make a call while another one is incoming.

Return on Investment

Again, it makes easier the communication between coworkers
Can't make a call without hanging up an incoming one.

Alternatives Considered

This is the first VolP app I use.

Key Insights

Do you think Nextiva Contact Center delivers good value for the price?

Yes

Are you happy with Nextiva Contact Center's feature set?

Yes

Did Nextiva Contact Center live up to sales and marketing promises?

Yes

Did implementation of Nextiva Contact Center go as expected?

Yes

Would you buy Nextiva Contact Center again?

Yes

Other Software Used

Rakuten Viber

Likelihood to Recommend

If you're looking for a cool app to make calls and stay in touch with your team or clients, I'd totally recommend Nextiva. It's like having a super handy Swiss Army knife for business communication. You can talk, have video chats, and shoot messages all from one app, which makes everything so simple. The best part is, their support team is super helpful. They've got your back 24/7 if you ever need a hand. So, if you want a slick, user-friendly app to keep your business humming, Nextiva's the way to go!

My #1 VolP App :D

Software Version

Overall Satisfaction with Nextiva VoIP Call Center