NinjaOne has greatly simplified our IT management
March 17, 2023

NinjaOne has greatly simplified our IT management

Dalton Young | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • RMM
  • Endpoint Management
  • Patch Management
  • Remote Access

Overall Satisfaction with NinjaOne

We use NinjaOne to manage all of the computers in our organization. This includes windows patch management, software patching, and remote access to those workstations. The main business problems we needed to address were wWndows patch management and easy remote access to all of the workstations in our organization. Before NinjaOne we had no centralized patch management software and were relying on Windows Update to keep everything up to date. This was a major pain point when some updates caused problems and broke features. We were also using a few separate remote access tools to remote into user's computers when they had problems, which was also a major pain. NinjaOne has greatly simplified this for us since everything is integrated into one easy to use RMM solution.
  • Windows Patch Management
  • Remote Access
  • Device Configuration via Polices
  • Script Running
  • MDM for Android and IOS would be an awesome feature
  • The Patch Management feature works most of the time, but fails occasionally
  • Windows Patch Management
  • Remote Access
  • Software Patching
  • Device Inventory

Do you think NinjaOne delivers good value for the price?

Yes

Are you happy with NinjaOne's feature set?

Yes

Did NinjaOne live up to sales and marketing promises?

Yes

Did implementation of NinjaOne go as expected?

Yes

Would you buy NinjaOne again?

Yes

PDQ Deploy & Inventory
I think NinjaOne is the best RMM solution out there. Anyone looking for an easy way to manage Windows patching, software patching, and have easy remote access and visibility into the computers at your organization should definitely consider NinjaOne.

I can't really think of a scenario where it would not be appropriate.

NinjaOne Feature Ratings

Remote monitoring
10
Network device monitoring
10
Patch Management
10
Policy-based automation
10