Item: Nintex Process Platform
Rating: 5
Author: Verified User

Use Cases and Deployment Scope

We use it to create both automated forms for data entry and automated workflows for business process automation (both full and partial process automation).

Pros and Cons

Handling multiple flows in an automated manner
Handling various UX capabilities very well in Forms
Migrates easily from on-site hosting to Cloud version of Nintex

Pricing! Very disappointed in the new pricing model they have introduced in the last 12 months.
Integration to migrate forms and workflows to and from O365 tools

Return on Investment

Positive in time saved (Productivity gains)
Positive in customer experience
Negative in reduced costs

Usability

It's a solid tool that is not hard to learn or deploy.

Integrations

Some integration to our ERP systems and Microsoft tools such as SharePoint.

This has been critically important as our business processes span across various tools.

Nintex was selected because it was somewhat unique in its capabilities and depth/breadth of ability 7+ years ago. However, the competition has now caught up and pricing is a significant factor in whether we continue to use Nintex going forward.

Key Insights

Do you think Nintex Process Platform delivers good value for the price?

Are you happy with Nintex Process Platform's feature set?

Yes

Did Nintex Process Platform live up to sales and marketing promises?

Yes

Did implementation of Nintex Process Platform go as expected?

Yes

Would you buy Nintex Process Platform again?

Other Software Used

Microsoft 365, ABBYY Vantage, Esker

Likelihood to Recommend

Nintex can be very useful and a great means of automating entry and business processes. The problem is that the organization has significantly changed their pricing model to a "per execution" model and they almost tripled the annual cost estimate to our budget. This was very shocking and really poor approach to managing a business relationship. We are looking at other options, not so much because of the tool but because of the organization and how they are running the business.

Great solution suite but the cost/value ratio is starting to lose luster

Software Version

Overall Satisfaction with Nintex Process Platform