Item: Nintex Process Platform
Rating: 10
Author: Lionel Nkaya

Use Cases and Deployment Scope

We are using Nintex to automate the processes in all our departments especially administrative back office.
I am specifically focusing on automating processes in our University Records department.
I am digitalizing the different processes moving them from paper and/or emails to workflows.
Overall, my entire team of 5 people working on the Nintex Process Platform love it.

Pros and Cons

Query our databases
Allow us to build solutions fast
Is simple enough to use for our Citizen Developers
Is versatile: possibility to develop on prem or in the cloud with Nintex Workflow Cloud
The "Enable verbose logging" is extremely helpful. I love it.

I have noticed some bugs in the Nintex Workflow Designer with the State Machine action. For example, in the State Machine action, when you delete a state, the branch still shows and take many refresh to actually not show anymore.
In the Workflow Designer, when we use a Flexi Task action: in the text for Task Notifications field there is no "word wrap" unless we skip a line the text we write just continues and gets of the visible part of the field.
This is not at all a major issue but if it could be improved it would be great. It usually take at least 4 minutes to run a "Change State" it would be great if this time could be reduced.
If Nintex support forum could be more reliable with the questions and responses that would be great.
There is a lot of products in the Nintex Process Platform that we have no training on. I would not be surprised if the decision makers within our companies are even aware that those products exit.

Return on Investment

I am just a developer, so I do not have hard numbers in terms of money saved or ROI

Usability

I am a fairly new to development with Nintex (2y). But I was able to learn how the Form Designer and the Workflow designer works in a very short amount of time.
I appreciate how powerful the platform is (especially the SQL Request action). The platform is powerful and run very complex processes, yet it is so user friendly that its fundamentals can easily be taught to Citizen Developers.

Integrations

We integrate Nintex Process Platform with our database servers.
We integrate Nintex Process Platform with our SharePoint Lists.
We know that there might be other interesting integrations we could use. It would be interesting to have more access to documentation or video demos on the different possible integrations Nintex Process Platform has.

We are not integrating Nintex Process Platform with our MS Office infrastructure. It would be great to have coaching on how to use Nintex Process Platform interact with MS Teams or OneDrive

Key Insights

Do you think Nintex Process Platform delivers good value for the price?

Yes

Are you happy with Nintex Process Platform's feature set?

Yes

Did Nintex Process Platform live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Nintex Process Platform go as expected?

I wasn't involved with the implementation phase

Would you buy Nintex Process Platform again?

Yes

Other Software Used

Microsoft Power Automate

Likelihood to Recommend

Very appropriate: for a big firm. That does not want to move its databases to the cloud. Nintex Process Platform with Sharepoint on a on-prem server is a great solution.

Less appropriate: if it is a smaller firm with for example an integrated MS Azure Stack. Because of the cost of Nintex Process Platform I might be more incline to recommend MS Products like Power Automate.

Review from a 2y experience Developer in a large organization

Software Version

Overall Satisfaction with Nintex Process Platform