Simple for your casual to fine dining chain review
December 01, 2022

Simple for your casual to fine dining chain review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Olo

I oversee OLO on its entirety. From Menu to integrations, to new additions and updates.
For us, is more of updated on issues OLO needs to resolve, even thought they are few of these issues there is urgency on our end especially from the POS communication to OLO.
  • Communication
  • Account Manager response
  • Helpdesk response
  • Menu management
  • development team
  • Dispatch
  • Menu filtering
  • Menu recognition
  • Menu filtering by virtual and B&M locations
  • Ordering tool
  • menu filtering
  • Data
  • third party partnerships
  • Basket size
  • organization
  • improved delivery times
  • Third party integrations

Do you think Olo delivers good value for the price?

Yes

Are you happy with Olo's feature set?

Yes

Did Olo live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Olo go as expected?

Yes

Would you buy Olo again?

Yes

NCR Aloha Cloud, Sift Digital Trust & Safety Suite, Clover
They are one of the top leaders for this industry, they will find a way to stay up to date with the demands.