On24 for B-2-C Marketing
December 27, 2023

On24 for B-2-C Marketing

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with ON24

We use On24 to host webinars for potential clients and to share our expertise with a wider audience. On24 allows us to offer better engagement for our audience, and to track leads' interest in our company better. It is also easier for us to run webinar on On24 than it was on Zoom, as it is more automated.
  • Audience engagement
  • Professional webinars
  • Salesforce connection
  • A/V issues for presenters can happen
  • More functionality on iPhones
  • We are able to better see which leads are qualified and interested
  • We have been able to host more webinars than in the past
We have On24 integrated with Salesforce and have optimized lead scoring. There are many leads who watch many of our webinars, and we are able to see the quantity of webinars that they have watched and how they have engaged during the webinars. We also see when people are asking questions about our services and then we have someone from our sales team reach out to them afterward.
On24 has made it much easier to host simulive events than when we did this on Zoom. On Zoom, we had to play the simulive webinar directly from someone's computer, which left a lot of room for error with audio and possible pop-ups/other tech issues. It is much more seamless with On24, so we have been able to host simulives on a more frequent basis.
We have been hosting a variety of types of webinars on On24, everything from simulive to live and interactive Q&A to more formal presentations. We are still in the process of determining which webinars work the best for our leads, but enjoy the trial and error process and the options are limitless!
  • Zoom
We previously hosted our webinars on Zoom, which was a much less interactive format and not really scaled for such large-scale events that we have been hosting. The On24 consoles are really great and we are able to have links to share with our audience. The on-demand format is also a lot better on On24 than it was on Zoom.

Do you think ON24 delivers good value for the price?

Yes

Are you happy with ON24's feature set?

Yes

Did ON24 live up to sales and marketing promises?

Yes

Did implementation of ON24 go as expected?

Yes

Would you buy ON24 again?

Yes

We have been using On24 for consumer-facing webinars as we are a B-2-C business and I find that it works very well. I know that many other companies also use this for B-2-B marketing, and I could imagine that it would work well in those scenarios as well. We use On24 for everything from the first contact with a lead to converting an existing lead to a client.

ON24 Feature Ratings

Audience polling
Not Rated
Q&A
10
Branding options
10
Integration to Marketing Automation
10
Participant roles & permissions
10
Confidential attendee list
10
Calendar integration
10
Record meetings / events
10
Slideshows
10
Event registration
10