Overall Satisfaction with OnBase by Hyland
We use it for the entire organization. It has streamlined processes between department and different line of business systems using workflow and workview. It is used by every employee when completing PTO requests, Policy review and acknowledgements. It a key component of our mobile workforce also. We integrate OnBase with every application using App Enabler. We couldn't function without OnBase.
- Integrates document capture/viewing without programming using app enabler.
- Workflows processes between departments engaged with different line of business systems.
- Advance Capture significantly saves time and energy from mundane tasks.
- Not really any issues currently.
- PR26 Reporting and processing has been significantly sped up.
- Integration between Assessor/Auditor/Treasurer Departments is a major improvement.
Great attention to us as a customer. We are a direct customer and get assistance with issues immediately.
Do you think OnBase delivers good value for the price?
Are you happy with OnBase's feature set?
Did OnBase live up to sales and marketing promises?
Did implementation of OnBase go as expected?
Would you buy OnBase again?