If you are looking for a great office phone solution, this is it
July 21, 2020

If you are looking for a great office phone solution, this is it

JB Floyd | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ooma Office

Our whole organization is using Ooma. We have Ooma for an affordable and powerful phone system. It addresses this need perfectly. With home workers it makes it easier to control and save data and address issues quickly. We have found it to be affordable and easy to use and very little training needed.

Pros

  • Customer service.
  • Affordable phone solution.
  • Billing ease.

Cons

  • None, we have no issues.
  • We have found about a 30% cost reduction from previous vendor.
OOMA is better at customer service and pricing.
There have been no issues.

Do you think Ooma Office delivers good value for the price?

Yes

Are you happy with Ooma Office's feature set?

Yes

Did Ooma Office live up to sales and marketing promises?

Yes

Did implementation of Ooma Office go as expected?

Yes

Would you buy Ooma Office again?

Yes

We have found it perfect for a small office need. I am not sure about larger needs. For small office and multiple locations needs we have found them to be spot on with not one issue to report. Any glitches have been handled with perfect CSR reps and super fast.

Ooma Office Feature Ratings

10.0
Hosted PBX
10
Multi-level Interactive Voice Response (IVR)
10
Directory of employee names
10
10.0
Answering rules
10
Call recording
10
Call park
10
Call screening
10
Message alerts
10
10.0
Audio conferencing
10
10.0
Mobile app for iOS
10
Mobile app for Android
10

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