A robust system which creates professional sites and utilizes shared content with ease. Could use more provided staff development.
January 31, 2023
A robust system which creates professional sites and utilizes shared content with ease. Could use more provided staff development.
Score 9 out of 10
Vetted Review
Verified User
Software Version
Optimizely Content Cloud
Overall Satisfaction with Optimizely Content Management System
We utilize Optimizely CMS to create and manage both office and school websites. We have around 300 sites we manage in our organization. By being able to create and edit content quickly it allows us to be proactive in getting information to our students, families and staff members. We are also able to manage official documentation and share images and other content with all of our web editors which is a very nice feature. It allows our content to remain cleaner and more up-to-date.
Pros
- Content sharing
- Drag and drop for ease of editing
- Drag and drop for new assets (pictures and files)
Cons
- There should be a search option in the Projects list. Very necessary for people managing so many sites
- There could be more reminders about picture dimensions.
- More of a breadcrumb trail in the search boxes for assets and pages so it is easier to identify the source of the content since so many pages have the same name.
- Adding at least a partial breadcrumb trail in the project overview area with the file name would be helpful.
- Changing projects does not always work even though it looks correct. Users who change projects a lot can edit up putting tasks in the wrong project.
- The preview defaults to the last published draft for school sites now vs the draft. Doesn't really make sense to not automatically be able to preview the draft of a page.
- Our school leaders and editors seem very happy with the cleaner look and usability
- Content is updated more often to reach our large audience
- Since the system is quite different than our previous platform it requires training sessions and training documentation content. We are in the process of creating videos to help users but it is difficult to complete them all while managing and migrating so many sites.
I am newer to the web team. We have had the system for about 2 years now I think. We are still in the process of migrating our school sites because we have so many. We do work one on one with school or office based editors, have team meetings and training sessions, and tickets to take care of at the same time though. When I started a little over 6 months ago we only had about 5% of our schools migrated. I believe we are closer to 70% now with a goal of being completed in the next few weeks. The support and training sessions we provide along with creating training content takes a good amount of time, which has delayed migration.
I have previously used Ektron CMS for about 12 years or more. It was much harder to create good looking sites and manage content and assets. Not intuitive at all. Opti is so much easier to use and create professional looking sites. With so many different editors having templates will keep our sites looking clean as there was so much variability in our old platform. Since 80% of our audience is using mobile devices the sites look much nicer on those compared to the other system.
Do you think Optimizely Content Management System delivers good value for the price?
Yes
Are you happy with Optimizely Content Management System's feature set?
Yes
Did Optimizely Content Management System live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Optimizely Content Management System go as expected?
No
Would you buy Optimizely Content Management System again?
Yes
Optimizely Content Management System Feature Ratings
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