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Outreach.io has been a game changer for my team!
January 11, 2018

Outreach.io has been a game changer for my team!

Nichole Ekkert-Vine | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Outreach

Outreach.io has made it very easy for the teams to adopt, and they are continuing to provide more and more training and resources to help new teams and organizations take on Outreach easily. Overall, a very easy and enjoyable tool to use.
Outreach.io is being used in sales across the company and is the standard tool to assist outbound sales. Outreach helps sales teams stay organized, learn about their prospects, keep in constant communication, and take control of their selling process. Outreach also helps us to collaborate with each other on our various selling processes and gather valuable feedback.
  • Outreach.io does a great job of making it clear where each prospect is in the selling process, and allows you to organize your time based on urgency and importance.
  • Outreach.io has a very smart email scheduling tool that allows you to make your reach outs feel personal and well-suited to your company's purpose, while still saving you time and helping you keep on top of your touch points.
  • Outreach.io offers features like templates and snippits that allow you to easily replicate messaging that you use frequently so that you do not waste time writing the same things over and over.
  • Outreach.io has great progress reporting, allowing you to see how successful an email sequence or template is. This helps you to make educated decisions on your messaging and what you should try next.
  • Outreach.io has a very interesting reporting tool that works well. It allows you to dig into different users, sequences, templates, send times ect. The only issue is that it is not dynamic or flexible right now, and therefore the options are limited to what they allow you to report on.
  • Outreach.io has helped our teams to increase their workload and decrease their time spend on repetitive tasks.
  • Outreach.io has boosted the reply rates of various teams, with the highest reply rate now being 70% on an outbound email sequence.
  • Outreach.io has helped us create a process that works both for teams individually and when collaborating together. It provides insight into what other reps and other teams are doing so that we can all learn from each other.
  • Outreach.io has helped us to create a sales framework that we use for new hires on our team, and allows for an easy transition into the way we approach outbound and inbound sales.
ToutApp was a very useful tool, until we discovered Outreach.io. I am not familiar with the progress ToutApp has made in the past two years since we have been using Outreach, but from my previous experience Outreach went above and beyond my experience with ToutApp. From UI to technical usability, user-friendliness, feature offering and overall usefulness, Outreach offers much much more than that we were getting with ToutApp.
Outreach.io is a necessary tool for any organization that does inbound or outbound sales, and that does not have a tool in place to help manage touchpoints, email communication and daily tasks. Having a CRM was not enough for us, and Outreach has been a huge compliment to our process; saving us time and effort in almost every scenario. If you do not do any email reach outs or email prospecting whatsoever, this tool may not be as useful, however it still allows you to keep track of prospects and schedule times for phone calls and in-person meetings, so it could still be very effective. The value of being able to organize our time using Outreach has been almost immeasurable.