Overall Satisfaction with Outreach
We're using Outreach for our outbound outreach to targeted prospects within the inside sales team. It's addressing the problem of keeping the inside sales team, which I supervise, touching the prospect enough times with calls, emails and action items, in order to make the connection needed to obtain a meeting over the phone.
- Organizing prospects with tags is a great way to keep people separate however you'd like.
- Automatic emails with generic followups to reply to your original email and keep the touch points flowing.
- Creating tasks and reminders within outreach to pop up on your home page the day they're due. No more stickys!
- I'd like for it to have a calendar feature in which I can share my calendar with the prospect via email to coordinate meetings easier.
- I'd like to be able to trigger off of call dispositions, and trigger actions based on how a call has ended.
- I'd like an easier was to track positivity and negativity of email outcomes for statistical reports.
- Positively influenced our call / email volume
- Freed up rep time by getting the same amount of work done in less time
- increased opportunities