Paychex is a solid overall HRM system
July 23, 2021
Paychex is a solid overall HRM system
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Paychex Flex
We used Paychex across the entire organization as a way to mange both the human resource functions as well as the payroll functions of the organization. By the end we were using many of the more interesting parts such as onboarding, benefits, and employee reviews. Paychex was an excellent full service support system for the HR department and it made our lives much easier.
- Solid payroll system with a long history of trust and accountability.
- Integrates all the HRM functions needed into one system.
- Easy to use self service for employees cutting down on extra work for HR and line managers.
- Easy to access help system and to speak with a real person.
- Some of the modules did not communicate well with each other but were improving.
- Random setting changes happened with employees due to end dates that caused employees to not show up on payroll, had to manually check.
- Benefits brokerage was low end when it comes to options.
- Reduced need from two HR employees to one.
- Ability to better track and manage employee payroll and time and attendance.
I have reviewed or used many other HRM and Payroll products. Paychex is a very solid program that overall does a very strong job. It is definitely competitive in the sense that it is constantly improving. With any large software system, there are glitches and issues that need to be resolved. Paychex had its fair share of those.
Do you think Paychex Flex delivers good value for the price?
Yes
Are you happy with Paychex Flex's feature set?
Yes
Did Paychex Flex live up to sales and marketing promises?
Yes
Did implementation of Paychex Flex go as expected?
Yes
Would you buy Paychex Flex again?
Yes