Great Company if you don't have payday on a Wednesday
October 17, 2023

Great Company if you don't have payday on a Wednesday

Lisa Racette | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paychex Flex

We used Paychex Flex as our payroll system for our municipality, From experience, we have several issues with this company. Biggest issue was Monday holidays and overtime on the weekends. If Monday was a holiday, we had to do payroll on a Friday before. If there was overtime over the weekend, our guys couldn't paid for in that weeks check. That was an issue with the union guys.
  • ease to use at home
  • friendly representative
  • Monday holiday and payroll issues
  • In my opinion, difficult time management timeclock
  • In my opinion, difficult to get reports
  • I think it made it difficult to do our payroll for monday holidays
I have not used the reporting
  • Paychex Flex
we switched out of Paychex and moved to a new company

Do you think Paychex Flex delivers good value for the price?

No

Are you happy with Paychex Flex's feature set?

No

Did Paychex Flex live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paychex Flex go as expected?

I wasn't involved with the implementation phase

Would you buy Paychex Flex again?

No

Our payday is on a Wednesday and payroll has to be done on Monday. and there are a lot of Monday holidays which made is very difficult on our municipality in my experience
It would be suited for Companies that do not do payroll on a Wednesday

Paychex Flex Feature Ratings

Employee demographic data
1
Employment history
2
Job profiles and administration
2
Workflow for transfers, promotions, pay raises, etc.
3
Organization and location management
1
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
2
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
4
Direct deposit files
4
Salary revision and increment management
3
Reimbursement management
Not Rated
Approval workflow
2
Balance details
1
Annual carry-forward and encashment
2
View and generate pay and benefit information
4
Update personal information
6
View job history
6
View company policy documentation
6
Tracking of all physical assets
3
Report builder
1
Pre-built reports
1
Ability to combine HR data with external data
1
New hire portal
4
Manager tracking tools
3
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated