First in Class
Updated July 16, 2020

First in Class

Chris Rose | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycom

Paycom is currently being used as an extension of Human Resources throughout the company. The HR solutions provided by Paycom enable employees such as myself to have all of my work-related information in one place. Previous experiences with other companies were not as efficient or user-friendly.

Pros

  • Addressing the needs of the company-- they tailor the offerings to meet the size, scope, and need of the company they are working for. This allows a company to grow alongside Paycom.
  • One Source-- Paycom got it right. One place to meet the needs of leadership and employee. Having all of the business solutions in one spot makes it more efficient for administration and the employee, which ultimately leads to a better work environment.
  • Easy to use website-- Everything you need to know is contained in one area. When new features are added, or a new employee is hired, they can work through the training deck to have any and all questions answered
  • Provides efficiency- everything is one place.

Cons

  • In order for users to access the website, it is required to enter 3 items- username, password, and the last four digits of your social security number. Most websites only require secure login using 2 pieces of information.
  • So far, everything has gone smoothly, and we do not have any real complaints
  • Efficiency-- hours spent by HR resources answering employee questions about basic payroll and benefits has been redirected to recruitment and performance-based jobs that allow for company growth and employee attainment.
I want efficiency in a HR Tool. They provide a variety of products and more importantly valuable solutions.

Do you think Paycom delivers good value for the price?

Yes

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

Yes

Did implementation of Paycom go as expected?

Yes

Would you buy Paycom again?

Yes

Salesforce Lightning Platform (formerly Salesforce App Cloud)
Paycom is suited to meet the needs of all sizes of companies. I have a business friend who has begun to use Paycom with his 10 employee company and is extremely pleased with the solutions Paycom has provided. He moved his business because of my current situation working for a company of over 2000 people, and Paycom's ability to meet our needs. They offer solutions regardless of size and scope. More importantly, they are easy to work with and genuinely care about those they are serving.

Paycom Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
Pay calculation
10
Support for external payroll vendors
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
10
Tracking of all physical assets
10
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Performance plans
10
Performance improvement plans
10
Review status tracking
10
Review reminders
10
Multiple review frequency
10
Create succession plans/pools
10
Candidate ranking
10
Candidate search
10
Candidate development
10
New hire portal
10
Manager tracking tools
10
Corporate goal setting
10
Individual goal setting
10
Line-of sight-visibility
10
Performance tracking
10
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Duplicate Candidate Prevention
10
Applicant Tracking
10
Notifications and Alerts
10

Comments

  • Paycom Representative | TrustRadius Reviewer
    Chris, thank you for sharing! We’re thrilled our app is saving time for you and your employees! We appreciate the feedback you shared, and will be sure to pass along to our team. If you would like to share any additional feedback, please reach out to your dedicated support team or email us at feedback@paycomonline.com.

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