Pretty Solid Software

Many menus function differently and some return you to the home screen, requiring you start over (ex: goals in performance management).

Paycom announces many upgrades and changes but frequently, small but impactful changes, are not announced (ex: changes to report editing and position updates).

Workflows are rigid and difficult to administer. Currently most of them (recruitment, PAFs) either required a defined path through the organization by person (which can change frequently) or no path at all, meaning you need to train supervisors. Performance Management is better. The ideal would be to outline a generic path by position, and allow the supervisor/HR to fill in the humans who need to approve.

Create a best practices site or space where customers could interact, share best practices and submit ideas. The ideas could be voted upon and Paycom could implement the ones that are determined as best.

Two recent Paycom upgrades (Beti, Benefits) cost additional dollars and I think it is poor practice to have enhancements that cost extra, especially when my company pays for almost every module (except the new ones and expense management).