My Paycor Review, The Pros & Cons
Updated September 26, 2019
My Paycor Review, The Pros & Cons
Score 1 out of 10
Vetted Review
Verified User
Overall Satisfaction with Paycor
We use Paycor across the company to process payroll and tax filing. We also use the time and attendance module to track hours worked and time off. Additionally, we use Paycor to administer our company benefits. Our go live date was January 1, 2018 so we are still working through the kinks.
UPDATE: We left Paycor 12/31/18. I've worked with quite a few payroll/HRIS vendors and this was by far the worst experience I've had. Paycor does not offer features that are basic features with other systems such as W2 previews, the ability for employees to view their own deductions, check calculator and many reports that are standard with their competitors, to name a few. Prior to implementation we didn't ask about these features because EVERY other vendor we've used has offered them as basic functions, so it didn't even occur to us to ask beforehand as to whether their system could do these things. Can you imagine getting through year-end without having W2 previews? Clients have been asking for this function within Paycor for at least 5 years that I know of. In late Fall of 2018 they happily announced that they now offered this. I was so relieved.......until I ran the report and it was a monstrous spreadsheet. I'm not a paper person. I prefer to have things automated, but I literally had to print it, tape the pieces of paper together so that I could read the report. Once taped together, it was over 6 feet long. I had to spread it out over a table to read and audit the report. That was Paycor's version of a "W2 Preview". When we left Paycor, they removed our access to the system. Other vendors have continued to provide us access to our employee data, some charge for this access but at least they provide that opportunity. Paycor will not even give us that. We offered to pay a fee but they said no. I don't see how they can legally do that! It's craziness!
UPDATE: We left Paycor 12/31/18. I've worked with quite a few payroll/HRIS vendors and this was by far the worst experience I've had. Paycor does not offer features that are basic features with other systems such as W2 previews, the ability for employees to view their own deductions, check calculator and many reports that are standard with their competitors, to name a few. Prior to implementation we didn't ask about these features because EVERY other vendor we've used has offered them as basic functions, so it didn't even occur to us to ask beforehand as to whether their system could do these things. Can you imagine getting through year-end without having W2 previews? Clients have been asking for this function within Paycor for at least 5 years that I know of. In late Fall of 2018 they happily announced that they now offered this. I was so relieved.......until I ran the report and it was a monstrous spreadsheet. I'm not a paper person. I prefer to have things automated, but I literally had to print it, tape the pieces of paper together so that I could read the report. Once taped together, it was over 6 feet long. I had to spread it out over a table to read and audit the report. That was Paycor's version of a "W2 Preview". When we left Paycor, they removed our access to the system. Other vendors have continued to provide us access to our employee data, some charge for this access but at least they provide that opportunity. Paycor will not even give us that. We offered to pay a fee but they said no. I don't see how they can legally do that! It's craziness!
- Paycor's greatest strength is their intuitive system. It is extremely easy to use from a user standpoint.
- Paycor's pay grid is super easy to use.
- Paycor's HR and Benefits module is very user friendly.
- Taxation should not be tied to department codes but should be set up at the employee profile level.
- The reporting module leaves much to be desired. There are not enough standard/canned reports. The tool to build reports is very limited.
- The implementation team does not seem very strong. There is improvement needed with communication between and from the implementation team.
- They do not provide features/functionality that is BASIC with their competitors such as W2 previews, check calculator, employees cannot view their own deductions, many standard reports are not available.
- Once you leave them, they do not provide you with full access to your data (is that even legal?)
- Paycor saves time with processing a payroll because the pay grid is super easy to use. Very intuitive!
- Paycor saves time with administration of benefits as the benefits module is very efficient and easy to use.
- The only negative impact so far is the time being spent on working through the kinks of the system. The time off module is not working for us yet and the reporting leaves a lot to be desired but they are working on a solution and I am hopeful.
- UPDATE: We have left Paycor. There were many issues they could not correct.
Our HR and/or payroll team is spending more time than we did previously due to Paycor. - There were only about 50 standard reports, some of which could not be tweaked. They told us all fields in the system are reportable. We quickly discovered that was a lie. We have wasted so much time trying to run reports in Paycor that were standard reports in every other system we've used.
Paycor is much more intuitive and user friendly than Paylocity. This pertains to payroll processing and benefits administration as well as from the employee end user standpoints. Paylocity, however, is much more advanced in their reporting capabilities. Paylocity is not an intuitive/user friendly system.
UPDATE: We have left Paycor. I still say their payroll grid is the easiest to use compared to their competitors but that's where the "good" ends. Most of everything else was not good at all.
UPDATE: We have left Paycor. I still say their payroll grid is the easiest to use compared to their competitors but that's where the "good" ends. Most of everything else was not good at all.