Paylocity Review
April 15, 2024

Paylocity Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

We have 3 companies with Paylocity. We use HR, Time and Labor, HRA, COBRA and Onboarding. The new system in submitting payroll is a bit complicated and not as intuitive as it previously was. For one company we submit two payrolls each time, one for hourly and one for salary. Getting the calendar dates in is not easy. Our payrolls don't fall on the same pay dates each month. This presents a challenge for Paylocity. For the convenience store it is hard for Paylocity to do the different pay levels for the shifts that people work.
  • Able to enter payroll and have payroll be paid the next day
  • Able to track commissions well
  • Like the onboarding feature and processing of E-Verify
  • Like the online features for employees and the employer
  • Nice to get a person when you call into support, usually the wait is not long at all
  • Love the ability to process payroll even when out of the country
  • Submitting payroll with new process is not intuitive
  • Wish there was an area where notes could be kept on each employee if necessary
  • Front load vacation time is giving me a really hard time and can't seem to get fixed
  • Wish there were templates available to do reviews and have them kept online with the employees information
  • Would be nice if Paylocity did OSHA tracking
  • Reduced time expenditure - not having to cut checks between payrolls
  • More visibility for the employees for their time off balances, HRA, etc.
  • Consolidation of the payroll processes, HRA, COBRA, etc.
Consolidated our COBRA and HRA into Paylocity recently to allow more time for every day work. Continue to struggle with staff shortage so any and all automation, providing that automation delivers correct information, helps.
Do not like Community and have not turned it on for employees. Fear it will turn into Facebook and employees spending all their time on it. We are small companies. They all can currently communicate by email and/or see each other in person.
We were with Paychecks for a while but then they decided they could not handle our unique payroll calendar and were going to force us to change. The owner was not happy with that. We haven't looked back.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

Yes

Did implementation of Paylocity go as expected?

Yes

Would you buy Paylocity again?

Yes

Our payroll is difficult. Paylocity was able to accommodate our unique timeframe for paying our employees, hourly and salary and then putting the two together into one payroll each time. It messes with the calendar, for sure. The time clocks are helpful as well. It is harder for one of our other companies in keeping track of the different pay levels for each shift. A lot of that has to be done manually. That part is not so great.

Paylocity Feature Ratings

Employee demographic data
9
Employment history
9
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
9
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
7
Pay calculation
9
Support for external payroll vendors
8
Off-cycle/On-Demand payment
9
Benefit plan administration
8
Direct deposit files
9
Salary revision and increment management
8
Reimbursement management
8
Approval workflow
9
Balance details
9
Annual carry-forward and encashment
9
View and generate pay and benefit information
9
Update personal information
9
View job history
9
View company policy documentation
9
Employee recognition
9
Report builder
9
Pre-built reports
9
Ability to combine HR data with external data
9
New hire portal
9
Manager tracking tools
9