Overall Satisfaction with Pega Platform
It is used by different agencies for specific applications. It addresses licensing, purchase, payments and communication routing.
- Easy to configure and implement out of the box solutions
- The built-in functionality is amazing
- Code sharing and reuse is built into the product
- Inheritance is two-directional allowing for reuse
- Better access to the database for hosted solutions
- Lower cost for smaller applications and businesses
- The upgrade can be easier
- Provide guardrails when code will prevent upgrades
- Pega has automated many of the business processes
- It has re-engineered some of the business processes
- It was a large cost