One time is all you need
August 03, 2021
One time is all you need
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Penelope by Social Solutions
Penelope by Social Solutions is being used at my job every day. We do not approve any of our cases unless we enrolled them into Penelope. The program is self-explanatory and so simple to understand where our documents need to be uploaded. Before Penelope, our company had to handwrite documents over and over, but with Penelope, we are able to save time and trees with just a push of a button.
- Uploading Documents for cases
- Step by step for creating a new case
- Reminders of what need to done for a case
- Able to see coworkers progress
- Slow at loading documents
- very case sensitive
- Coworkers should be able to delete their own documents instead of waiting on Adim
- having the option to see coworkers schedule
- being able to edit client information/ adding any additional information
- to be able to close client cases with hassel
- Clients are able to see their information get uploaded
- provides better time efficency
- bad at making mistakes
Working at this particular job, this is the first time I have ever used Penelope and I have never used any other products by Social Solutions. Penelope, for me, is for a company that loves to be organized, who loves to save trees, and who needs things done in a timely manner.
Do you think Penelope delivers good value for the price?
Yes
Are you happy with Penelope's feature set?
Yes
Did Penelope live up to sales and marketing promises?
Yes
Did implementation of Penelope go as expected?
Yes
Would you buy Penelope again?
Yes