Planview PPM Pro - Strategic Alignment for Portfolio & Project Management in organizations
August 12, 2022
Planview PPM Pro - Strategic Alignment for Portfolio & Project Management in organizations
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Planview PPM Pro
Strategic Portfolio & Project Management: Planview PPM Pro is used to manage our strategic project work intake to evaluate project requests for strategic alignment and ROI before we
spend real dollars investing in a project. Last year we avoided over 4
million dollars on a single request by identifying unnecessary
requirements.
Work Intake: Planview PPM Pro work intake module is World Class. It's allowed us to consolidate
our Strategic & Non-strategic Project Intake as stated above. We
also have over 2 dozen department-level workflows that provide teams a single entry-point (&
single source of truth) for their most critical processes. Teams have
been able to strategically remove unnecessary resources, or add
resources that provide easily identifiable value.
Dashboards & Reports: This
is what truly provides value for our (or any) organization. We're able
to provide a 500-, 5,000-, and 5,0000-ft view of the ongoing project
and department work taking place. We use high-level
dashboards/scorecards for executives, mid-level operational dashboards
for directors & managers, and tactical dashboards for teams. These
provide a clear, strategically aligned view of the work taking place
within our organization.
spend real dollars investing in a project. Last year we avoided over 4
million dollars on a single request by identifying unnecessary
requirements.
Work Intake: Planview PPM Pro work intake module is World Class. It's allowed us to consolidate
our Strategic & Non-strategic Project Intake as stated above. We
also have over 2 dozen department-level workflows that provide teams a single entry-point (&
single source of truth) for their most critical processes. Teams have
been able to strategically remove unnecessary resources, or add
resources that provide easily identifiable value.
Dashboards & Reports: This
is what truly provides value for our (or any) organization. We're able
to provide a 500-, 5,000-, and 5,0000-ft view of the ongoing project
and department work taking place. We use high-level
dashboards/scorecards for executives, mid-level operational dashboards
for directors & managers, and tactical dashboards for teams. These
provide a clear, strategically aligned view of the work taking place
within our organization.
- Portfolio Management
- Project management and alignment
- Project work intake (requests)
- Capacity & Demand Management
- Integration with other applications
- Mobile interface, especially for work requests
- Modernize Project & Request Scoring
- Move from a SOAP API to a REST API
- Avoided over $4 million in unnecessary project requirements prior to starting projects
Do you think Planview PPM Pro delivers good value for the price?
Yes
Are you happy with Planview PPM Pro's feature set?
Yes
Did Planview PPM Pro live up to sales and marketing promises?
Yes
Did implementation of Planview PPM Pro go as expected?
Yes
Would you buy Planview PPM Pro again?
Yes
Planview PPM Pro integrates all of the PM features of other applications and then adds features on top of them. Other applications tend to offer a solution around as single "need", forcing users to "build their own solution".
Using Planview PPM Pro
1000 - Any co-work in our organization (14,000+) can submit a variety of work
requests. We have about 700 advanced, regular users of the application.
They are clinical teams working on projects, teams that use a project
"plan" as a department planning tool (to track business objectives), and
specific business units in the organization that have special use-case
needs for project management.
requests. We have about 700 advanced, regular users of the application.
They are clinical teams working on projects, teams that use a project
"plan" as a department planning tool (to track business objectives), and
specific business units in the organization that have special use-case
needs for project management.
1 - System admins should have both technical/analytical skills for configuring & maintaining the application and personal/"soft" skills to help internal customers identify the requirements needed from the application. While Planview PPM Pro is a portfolio & project management application, we've been able to configure it to support many teams in their ongoing operational work. In these cases, a project management background is needed to understand how the application is designed and a process improvement background is required to adapt it to a team's use case.
- Portfolio/project management
- Capacity & demand management
- Standardized work in a project format
- Departmental "workspaces" for managing operational work
- Utilize project work intake capabilities to support standard processes in departments
- Track operational (non-project) time for resources
- Use project format to support standard work for departments
- Use the project entity as a "container" for small, like-kind projects that don't require a project plan (tasks represent smaller projects)
- Use a project plan as a "departmental workspace" allowing departments to track their ongoing initiatives (that are "technically" not projects)
- Along with LeanKit, implement agile work management into our IS development teams
- Spread Kanban visual work management throughout business operations
- Physical asset management
Planview PPM Pro Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
We do not purchase premium support. We do purchase consulting hours that we use for assistance in building solutions for our internal customers.
Yes - Yes, with the caveat that timeliness is relative to the magnitude & impact of the bug. We have yet to experience an issue that stopped us from using the application. Minor bugs (UI issues, minor unexpected behavior) is fixed quickly. Larger bugs are addressed monthly.
The support team at Planview is phenomenal and I have too many instances from which to choose. Planview PPM Pro is a vast, highly customizable application. Even though I consider myself an expert in using Planview PPM Pro, there are times when I forget a little thing that causes a behavior I don't expect and I can't tell what's missing. The support team is very quick in finding my issue and they help keep me moving.