My review
September 14, 2023

My review

Jacob Lemos | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Planview PPM Pro

We use this product to help us determine if we have capacity to take on new projects coming down the pipeline.
  • New Enhancement
  • Customer Support
  • Navigation
  • Screen Enhancements
  • Better Navigation
  • Resources capacity
  • Projects planning
  • navigation
  • Resource capacity
  • Project planning
  • navigation

Do you think Planview PPM Pro delivers good value for the price?

Yes

Are you happy with Planview PPM Pro's feature set?

No

Did Planview PPM Pro live up to sales and marketing promises?

Yes

Did implementation of Planview PPM Pro go as expected?

Yes

Would you buy Planview PPM Pro again?

Yes

Using Planview PPM Pro

574 - Project managers, Resource managers, requestors, administrators, directors
3 - Business analyst, data analyst, project management skills, and consulting support.
  • Resource
  • Projects
  • Capacity Planning

Evaluating Planview PPM Pro and Competitors

  • Ease of Use
  • Other
We use this product to help us capacity plan for our Resources and Projects.

Planview PPM Pro Implementation

Yes - We would do a weekly setup and then at the end of the week review with our key stakeholders.

Planview PPM Pro Support

It seems to take a while once a ticket is submitted for an issue to get resolved.
ProsCons
Kept well informed
No escalation required
Slow Resolution
Poor followup
Difficult to get immediate help
Slow Initial Response

Using Planview PPM Pro

It is still a struggle to get users to understand how important the tool can help their organization at times.