Precious time
September 10, 2021
Precious time
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Playvox
We use Playvox to evaluate the customer experience squad and apply feedback. Otherwise, Playvox helps us to supply support material for training.
- Monitoring employee development.
- Logging calls.
- Provision of training material.
- In "sessions" when registering a new course and adding people, it is not possible to search for the names to speed up the selection.
- It is not possible to edit a published course.
- Positive: employees trained based on their performance.
- Employees evaluated in their services.
More options.
Do you think Playvox delivers good value for the price?
Not sure
Are you happy with Playvox's feature set?
No
Did Playvox live up to sales and marketing promises?
Yes
Did implementation of Playvox go as expected?
I wasn't involved with the implementation phase
Would you buy Playvox again?
Yes