Overall Satisfaction with Playvox
It is being used by the entire organization. It is an excellent support tool, where we find all our doubts in files on Playvox. As said, it is an excellent user support tool. I would definitely recommend Playvox. There is no question to be highlighted; in fact, there could be a search field, to facilitate the identification of a specific file or theme, within Playvox.
- Service support.
In these years of using Playvox, I don't have another tool for comparison, but Playvox meets my requirements. I would just like to reinforce the field for subject search, to better filter the files that are present inside Playvox. It is an exceptional tool, I am very happy to use Playvox.
As said before, I am an agent that uses Playvox, to provide a better experience in serving our customer, it is a tool used internally. I would just like to reinforce the field for subject search, to better filter the files that are present inside Playvox. It is an exceptional tool, I am very happy to use Playvox.
Playvox has a fundamental role in helping me to achieve the expected quality of my service. Our customer's best experience is filtered by me at Playvox to help me provide quality support. We aim for the best experience related to the service of our users, that's why we use Playvox.
Do you think Playvox delivers good value for the price?
Are you happy with Playvox's feature set?
Did Playvox live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Playvox go as expected?
I wasn't involved with the implementation phase
Would you buy Playvox again?
There's nothing to complain about Playvox. This tool helps incredibly in the work environment, where all users have easy access, but there could be a field to search and reach a certain file faster. As already mentioned, Playvox provides an incredible experience for anyone who uses it. This tool is amazing.