Playvox, an excellent tool
September 10, 2021
Playvox, an excellent tool
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Playvox
It is being used by the entire organization. It is an excellent support tool, where we find all our doubts in files on Playvox. As said, it is an excellent user support tool. I would definitely recommend Playvox. There is no question to be highlighted; in fact, there could be a search field, to facilitate the identification of a specific file or theme, within Playvox.
- Access.
- Usability.
- Performance.
- Missing field for searching.
- Easy to identify a file.
- Graphics.
- Service support.
In these years of using Playvox, I don't have another tool for comparison, but Playvox meets my requirements. I would just like to reinforce the field for subject search, to better filter the files that are present inside Playvox. It is an exceptional tool, I am very happy to use Playvox.
As said before, I am an agent that uses Playvox, to provide a better experience in serving our customer, it is a tool used internally. I would just like to reinforce the field for subject search, to better filter the files that are present inside Playvox. It is an exceptional tool, I am very happy to use Playvox.
Playvox has a fundamental role in helping me to achieve the expected quality of my service. Our customer's best experience is filtered by me at Playvox to help me provide quality support. We aim for the best experience related to the service of our users, that's why we use Playvox.
Do you think Playvox delivers good value for the price?
Yes
Are you happy with Playvox's feature set?
Yes
Did Playvox live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Playvox go as expected?
I wasn't involved with the implementation phase
Would you buy Playvox again?
Yes