Procore - Why we joined the bandwagon!
January 23, 2019

Procore - Why we joined the bandwagon!

Teresa Boyer | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Project Management
  • Quality & Safety
  • Construction Financials

Overall Satisfaction with Procore

We use Procore to manage our projects, both in the field and the office. It provides a way to collaborate easily within our own ranks, but also with associated subcontractors. About 95% of our company uses Procore directly. The project management staff uses it to create and manage subcontracts, the accounting staff uses it to produce job costing, and the bidding staff uses it to solicit and produce bids.
  • I believe hands down Procore's strength is in the field collaboration. The ability of our field staff to view plans outside of the field office, go over inclusions/exclusions per subcontract agreements with subcontract personnel, document incidents, create punchlists, and have a photographic record is truly an amazing thing.
  • The ability to create and submit subcontract agreements and keep records on change management where all affected parties can participate is another huge strength.
  • The help staff at Procore is beyond exceptional. If you do encounter a problem, they are very quick and thorough to either fix the problem, or work with you to find an acceptable solution. Best Help Staff Ever!
  • The way that Procore interfaces with our accounting software (SAGE 300 CRE) is pretty good, but it has been difficult at times to make sure we are reconciled. I believe it will help some now that the Owner/Prime Contract section has been brought into the ERP fold, but that also creates issues in reconciliation.
  • The way Procore thinks about Prime Contract Management seems cumbersome sometimes. I would like to have a general setting to round to whole dollars in all applications, or allow "to the penny" as a choice. On either front, I hope they fix the calculations to round to the nearest dollar or penny (whichever selection a person made) and not out multiple digits with a two digit display. I think they're working on this problem.
We have had several occasions where a dispute with a subcontractor was settled on the spot as a result of being able to call up the subcontract agreement "on the fly". Getting RFI information to the appropriate station is another big plus. When all players are plugged in, there is very little room for conjecture, and a lot more truth.
  • We have saved paper for sure, and saved storage on our local servers.
  • Gain visibility into projects
  • Ensure information is accessible and up to date
  • Document job site conditions
  • Report on incidents and inspections
  • Identify job site risks
  • Track cost impacts from the field
  • Streamline financial reporting
I think it's an ambitious undertaking. Is it worth it? I'd say it is. Did we have terrible "growing pains"? Yes. Was Procore there to help throughout the process? Yes indeed! Still, it wasn't without much consternation. We decided we were definitely gluttons for punishment trying to switch to Procore with our projects that were already underway. The NEW projects went much more smoothly.
Procore is best suited for a company our size or larger. There is a lot of functionality that a smaller contractor COULD use, but probably wouldn't. It's a comprehensive platform, and it interfaces with several accounting software packages, which adds to their huge task of making it work for everyone. I think specialty contractors/subcontractors would very much benefit from using it.

Procore Feature Ratings

Plan distribution & viewing
Plan markups & sharing
Document sharing
Issue tracking & punchlists
Photo documentation
Jobsite reports
RFI tools
Collaboration & approvals
Mobile app