Proofpoint was the leader of the pack, now it just lets a pack of malicious emails through every day...
November 26, 2019

Proofpoint was the leader of the pack, now it just lets a pack of malicious emails through every day...

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Proofpoint Email Protection

Proofpoint Email Protection was selected and deployed across the entire enterprise to provide email protection from senders with malicious intent.
  • It does a good job of providing SPAM protection.
  • It does a good job of providing protection from malicious documents.
  • It does a good job of blocking file attachments we define in the policy.
  • Proofpoint has challenges with blocking all emails from a single attack campaign. If an attacker, using the same email address, sends 60 emails with similar content and/or attachments/URLs, then Proofpoint will not block all 60 emails.
  • Proofpoint has challenges blocking emails with links to credential stealing websites. On a daily basis our employees report emails that Proofpoint should have blocked.
  • Proofpoint also has challenges blocking malicious emails from compromised vendors. Proofpoint should analyze all URLs before sending the email to the recipients.
  • We don't expect our security solutions to provide a ROI.
  • There have been multiple occasions where Proofpoint has not blocked malicious emails that would have had a significantly negative impact on our business objectives. Luckily we had proactive employees who report suspicious emails as well as significant security controls that contained the breach.
At the time we selected Proofpoint, Mimecast did not offer comparable features. We are planning to evaluate Mimecast in the first quarter of 2020.
Proofpoint Email Protection is a good overall email security solution for companies with basic email security needs. It's not a great fit for companies that have a much higher frequency of malicious emails where the attackers take the time to hide their intentions - sending benign document attachments (Word document with a link to malicious websites) or emails with links to credential stealing websites that use multiple URL redirects before landing on the final page, etc.

Proofpoint Email Protection Feature Ratings

Anti-malware
8
Customizability
6
Data Loss Protection
7
Threat Detection
5
Sandboxing
8
End-to-End Encryption
7
Management Tools
4