Prophix saves time and money with Automation
Updated July 15, 2019

Prophix saves time and money with Automation

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Prophix

We are currently using Prophix for our budget; only the finance department is utilizing it. The biggest problem we have is that we cannot connect our current ERP to Prophix to allow for budget vs. actual reporting. In our old ERP the reporting capabilities were great and we were able to automate several of our processes to save a considerable amount of time.
  • Workflow is very useful and saves time
  • Ad Hoc reporting is a very useful tool across our accounting department for research and analysis
  • Allocations work very well with Prophix and are easy to maintain
  • We cannot currently connect Prophix to our ERP for actual vs. budget reporting
  • Automation of budget workflow
  • Automation of distribution of monthly reporting
In our previous ERP (Microsoft Dynamics Great Plains) we were able to integrate Prophix and the functionality worked very well. Reporting was very easy and efficient. We currently use Workday and we have not been able to make the connection. This poses a problem because we cannot do any budget versus actual reporting.
I think this flexibility is very important. At the time we implemented Prophix we used to on premise approach, however in our current state we could benefit more from the cloud implementation. Being able to use the web client would be a big win for us since there is a lot more functionality and software updates wouldn’t be as cumbersome.
We have used Prophix support for several things and we always received a quick response from the consultants. The consultants are knowledgeable and dedicated to helping you find a solution to your problem. The only reason I did not give as 10/10 is because there is a limited searchable support.
We have not yet purchased Adaptive Insights. From the demos we have seen it works very similar to Prophix, which we are a huge fan of. If Prophix had a better way to connect with Workday we would probably stick with it for a few more years. We will be switching to Adaptive sometime within the next 2 years.
Prophix is very useful for managing and automating your budget workflow. It is very useful for budget reporting. As hoc reporting is one of most useful tools I’ve ever used in reporting software. Currently we are not able to connect to our financial system therefore reporting on budget versus actual results is not an option.

Prophix Feature Ratings

Financial budgeting
8
Forecasting
8
Management reporting
9
Financial data consolidation
7
Journal entries and reports
8
Intercompany Eliminations
6
Local and consolidated reporting
8
Detailed Audit Trails
9
Financial Statement Reporting
9
Management Reporting
9
Excel-based Reporting
8
Automated board and financial reporting
10
Personalized dashboards
8
Color-coded scorecards
7
KPIs
7
Cost and profitability analysis
7
Key Performance Indicator setting
7
Benchmarking with external data
8
Flat file integration
9
Excel data integration
8
Direct links to 3rd-party data sources
1

Using Prophix

We previously tried to create a report to use for line item comments but were not very successful.
We have definitely benefited from the automation of monthly reporting. We have a monthly Management report package that we send out to our executives and we were able to set them up to be automatically distributed.
10 - Most of the users right now are in our accounting department and use it for budget reporting. Previously all of our department managers used Prophix to enter their department budgets.
5 - We have 3 admins that take care of the general set up of Prophix and maintaining users and security. We have one person in IT that takes care of updates. We have one software engineer that works on integrations.

Integrating Prophix

I do not have a lot of knowledge in this area, however we were able to connect to GP in a reasonable amount of time. Still have not connected to Workday.
  • Microsoft Dynamics GP
  • Workday
I was not a part of the entire integration to connect to GP but I feel like it was not too difficult to accomplish. Workday on the other hand, we have not been able to make that connection yet.
  • Workday
As far as I know they do not
  • File import/export
  • Single Signon
  • API (e.g. SOAP or REST)
I would have to defer this question to our software engineer.

Using Prophix

I think Prophix was very easy to learn how to use. There were obviously some areas that were a little tricky to learn how to do but nothing terrible. We had a third party consultant but did a lot of the report building on our own. Training other users on the system was fairly easy.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Consistent
Quick to learn
Convenient
Feel confident using
Not well integrated
Lots to learn
  • Ad Hoc reporting
  • Automatic Report Distribution
  • Budget Workflow
  • connecting to WD
  • updating dimensions as new ones are added to our ERP (not really a prophix issue, just manual maintenance)

Prophix Reliability

I am not really sure what the scalability is for Prophix
We have never had any issues with not being able to access Prophix. The only issues we ever had were our own internal server issues.
We have experienced good performance with Prophix. Some of the reporting we do is complex and in our legacy systems it would take a very long time to populate these reports. Our integration that ran from GP to Prophix was also very efficient. We had it scheduled to update daily and this never impacted our other systems performance.

Relationship with Prophix Software

I was not a part of the purchase process of Prophix. I did not hear of any major issues.
I have had very little interaction with Prophix after the sale but the times I did reach out I received assistance in a timely manner.
I was not a part of these negotiations
I did not deal with the vendor directly

Prophix Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
I have submitted 6 cases with Prophix and each one of them were handled very efficiently and timely. Even if the issues were due to something internally Prophix was able to work with our IT department to get an issue resolved.

Prophix Training

We did have a 3rd party vendor that helped us with the set up, however the hands on training was lacking so we had to take on most of that on our own. We have a very aggressive implementation timeline but we were able to successfully get everything set up, with a few minor set backs. Overall I think I would recommend researching vendors and finding a good solid consultant to assist.

Upgrading Prophix

Yes - I do not work in IT but communicate with them directly. As far as I know the update process is very smooth

Evaluating Prophix and Competitors

Yes - Prophix replaces Microsoft Dynamics Forecaster. This program was no longer going to be supported so we had to make a switch. Prophix was our first choice.
  • Price
  • Product Features
  • Product Usability
I didn't have a lot to with the decision making for Prophix. I know that the capabilities were very impressive and integrating with our ERP at the time was presented to be fairly streamlined.
I don't think I would change anything. We made a good solid decision and it worked out pretty much exactly how we planned.

Prophix Implementation

  • Third-party professional services
We went through Turnkey Technologies for our implementation
Yes - In our first phase we set up Prophix and built out the budget and workflow process. Building reports was our phase 2.
  • Lack of knowledge on how the system works
  • Lack of knowledge on building complex reports

Configuring Prophix

I feel like there is room for improvement on the configurability of Prophix. We are currently having issues setting up allocations and connecting to Workday because there are certain requirements for the data format that we are not able to change from Workday to Prophix.
No - we have not done any customization to the interface
No - we have not done any custom code
We have not configured any customizations in Prophix