Overall Satisfaction with Prophix
Prophix is being used for corporate financial budgeting, as well as month-end financial reporting and analysis. All corporate, branch and discipline leads use the data from Prophix for review. Prophix has helped to streamline the budgeting process and also allows for quick updates to monthly reports and annual forecasts.
- Ease of data access - Prophix makes actual data easy to access and use in many ways.
- Streamline processes - Prophix is great at helping to streamline processes and ensure good calculations.
- Quick updates - Prophix allows for quick updates for monthly reporting, etc.
- Report templates - All reports have to be built and without proper training they can be difficult to start.
- Forecast updates could be a bit more streamlined if you had better access to updating current financial versions.
- Streamlined Budgeting.
- Easy reporting updates.
- Easy personnel planning.
I no longer use excel at all to do our budgets! Prophix has integrated our personnel and financial data in to one system for easy access to make adjustments, review and update for budgeting!
We import data from two other disparate systems with ease. Prophix runs an automatic process nightly that is very efficient for updates.
The deployment flexibility is important because it allows companies to make individual decisions regarding IT structure and investments.
Do you think Prophix delivers good value for the price?
Yes
Are you happy with Prophix's feature set?
Yes
Did Prophix live up to sales and marketing promises?
Yes
Did implementation of Prophix go as expected?
Yes
Would you buy Prophix again?
Yes
Prophix is the most flexible system we evaluated and has proven to be great in helping streamline and manage processes.
Prophix Feature Ratings
Growing with Prophix
budget process improvements have been a huge time saver! lessons learned would include being sure to use their support staff, they are very helpful! also, be sure to use best practice ideas for report building,etc
we load all employee data including benefit costs, etc
we had a very positive experience from the first discovery call, implementation and continue to find value in support staff and account managers
Prophix Support
Pros | Cons |
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Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
We did purchase premium support. I prefer to ensure I have full access to a dedicated support team and any learning tools available on short notice. The premium support includes many items of use, especially if you are a new user that is still learning.
Yes - yes
During my budget process I had an issue I could not correct on my own. The customer support team was available in a timely manner and worked with me to ensure I was able to move forward without any delays in my budget deadline!