Item: Quickbase
Rating: 10
Author: Kim McLaughlin

Use Cases and Deployment Scope

From the sales perspective and opportunities with prospects allows me to track the prospects that are in our system, whether they're a prospect, a sales lead, or a customer and they migrate through that transition. And then keeping me up to date with it, I use it from an activity standpoint, so it keeps me on task with what phone calls I need to follow up with which clients. Following up we have an activity section that actually well, it's not an activity section, it creates activities for us, but we create these six touch points that I need to do with our customers and it directs me through that process.

Pros and Cons

I've been blown away just for the fact that it allows citizens developers, so you're able to bring a programming in-house with people who have no development knowledge whatsoever, but if they're very in tune and advanced with Excel being able to build in-house with your current team and it could be a lead that's in a department, it could be somebody in the accounting department.
I think the flexibility of the product is phenomenal in the case that it allows you to start small and then grow with the product and you're doing it all in-house.
You can also outsource as well, but a lot can be done in-house with your citizen developers.

That's hard for me. I'm so new with it right now. I'm still learning so I don't feel like I can give great input in that arena right now.

Return on Investment

Again, that's really hard for me to, I'm so new in my position for me to even quantify that.

Quickbase Benefits

Things that they were unable to get back into Sage that they've wanted to in the past has had to be siloed and now it's not siloed, it's actually talking back and forth to the products.

Alternatives Considered

QuickBase is really the first product like itself that I've used. I mean, granted I lived and breathed in Excel in my past career, and being able to see what you do in Excel and bring it to life in a totally different aspect to an application in QuickBase is just taking it to a different level.

Key Insights

Do you think Quickbase delivers good value for the price?

Yes

Are you happy with Quickbase's feature set?

Yes

Did Quickbase live up to sales and marketing promises?

Yes

Did implementation of Quickbase go as expected?

I wasn't involved with the implementation phase

Would you buy Quickbase again?

Yes

Likelihood to Recommend

I think that the pipelines that have been set up and the integration with other products that are out there. I'm historically a CFO and have been in the construction industry for the past 15 years and working with the SAGE products we have been able to build plugins and to allow us to work with our clients with their SAGE products and that's been invaluable to our customers.

Quickbase Review

Overall Satisfaction with Quickbase