Good for small businesses; not for higher education industry
July 30, 2021

Good for small businesses; not for higher education industry

Julian G. Ivey | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with QuickBooks Online Advanced

QuickBooks Online Advanced is only used in the business office department. It has helped us with recording the transactions of the institution. Budgeting and forecasting is a key ingredient of the product, but significant training is needed to master the system and pull the data that is critical to my institution.
  • Forecasting
  • Key performance indicators
  • Budgeting
  • QuickBooks Online Advanced does not provide enough training to master the system
  • The pre-recorded videos are good, but you must have time to sit and watch them before application
  • QuickBooks Online Advanced is fairly inexpensive, thus it provides great ROI for what it does.
It took about two weeks to get fully operational with QuickBooks Online Advanced. The customer service representative did not communicate well with the technical team. We had a few emails back and forth because I did not have the necessary access in a timely manner. Finally, at the end of two weeks, I was up and running, but I did not like the self-paced training modules. I would prefer to sit in a live two-hour training.
I love the cloud-based advantage. I can work from anywhere and the information in the system is the same. We do not have multiple locations, thus QuickBooks Online Advanced is mostly used in office or at home.
QuickBooks Online Advanced is a temporary fix to our industry needs. We will move on to something more robust later this year.
QuickBooks Online Advanced falls short when compared to Microsoft Dynamics SL, but it is far superior to the financial module in Blackbaud CRM.

Do you think QuickBooks Online Advanced delivers good value for the price?

Yes

Are you happy with QuickBooks Online Advanced's feature set?

No

Did QuickBooks Online Advanced live up to sales and marketing promises?

No

Did implementation of QuickBooks Online Advanced go as expected?

No

Would you buy QuickBooks Online Advanced again?

No

QuickBooks Online Advanced is less appropriate for business leaders who do not have the time to invest in order to learn the advanced features.
QuickBooks Online Advanced is not geared to the higher education industry because it does not have good fund accounting features. I still have to rely on Excel to curate reports for audit preparation and board presentation.

QuickBooks Online Advanced Feature Ratings

Accounts payable
8
Accounts receivable
Not Rated
Cash management
9
Bank reconciliation
10
Expense management
6
Time tracking
Not Rated
Multi-currency support
Not Rated
Multi-division support
3
Regulations compliance
Not Rated
Electronic tax filing
4
Self-service portal
2
Primary and Secondary Ledgers
1
Intercompany Accounting
5
Journals and Reconciliations
8
Enterprise Accounting
6
Configurable Accounting
9
Centralized Rules Framework
8
Standardized Processes
8
Inventory tracking
Not Rated
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
Not Rated
Dashboards
8
Standard reports
8
Custom reports
10
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
Role-based user permissions
7
Single sign-on capability
8