Flexible modern MDM
Updated November 09, 2023
Flexible modern MDM
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Reltio Connected Data Platform
We use Reltio Connected Data Platform to master customer data across several different platforms. Reltio Connected Data Platform helps us to ensure that we only have one version of a customer profile. We also use the integration capabilities and APIs to share this mastered view of the customer with other systems. The goal is to ensure that every system that interacts with customer data is working from the same version.
- API/event based patterns
- Graph database under the hood
- Merge rules
- Could be a little more performant. It's not slow but some requests are slightly too slow to be customer-facing.
- Invest more in the data quality functionality.
- Better interface for permission management.
- Too soon to tell!
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
The tickets we've submitted are often complex, so not necessarily resolved easily or quickly. But the team is knowledgeable and quick with initial responses.
Reltio Connected Data Platform is much more flexible and has a much more modern architecture.
Do you think Reltio Connected Data Platform delivers good value for the price?
Not sure
Are you happy with Reltio Connected Data Platform's feature set?
Yes
Did Reltio Connected Data Platform live up to sales and marketing promises?
Yes
Did implementation of Reltio Connected Data Platform go as expected?
Yes
Would you buy Reltio Connected Data Platform again?
Yes
Using Reltio Connected Data Platform
10 - Data quality
Data stewards
Digital marketing
Data engineering
Data stewards
Digital marketing
Data engineering
4 - We have one data architect and 3 engineers. The engineers are responsible for mapping data into reltio and also taking reltio data and using it to update other systems. They also define the data validation and mastering rules.
The data architect is responsible for making sure the data is consistent across all systems.
The data architect is responsible for making sure the data is consistent across all systems.
- Synchronizing data across systems
- Feeding marketing systems with mastered customer records
- Deduping customer records
- To rebuild our customer master
- To support a CRM migration by synchronizing customer data from the old CRM to the new one
- To create project master IDs
- To feed our edi transactional system