Not wholly complete, but wholly satisfied
February 12, 2024
Not wholly complete, but wholly satisfied
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Ridder iQ
We use Ridder iQ throughout the organization. It starts at sales, wehere offers are put in Ridder and ends when invoices for projects are sent to the customer. Our CRM is external, however our sales from stock team does offers from Ridder iQ. Our projects - which range from as little as 1000 euros, to a few million, are all registered within Ridder iQ. This includes hours from our employees, external purchases and stock-management.
- Flexibility in setting budgets for specific parts of a project
- Insight in costs (journaldetails)(bookkeeping, however not RIdder financials)
- Sending out offers and order confirmation
- sending out purchase orders
- filling out hours. every hour that has been put in, has to be approved by a manager end of week. We made up a way, how to check these hours. There is room for improvement.
- Budgetdetails left to go broken up in multiple parts, but all costs going to the right budget. An option for aloowing budgets to overflow.
- flexibility regarding the creation of widgets (symbols, colors and such)
- PDA logistics does not run a local environment of Ridder.
- Most important. Stockkeeping and anaylises are not available in Ridder
- Planning for employees and projects.
Do you think Ridder iQ delivers good value for the price?
Yes
Are you happy with Ridder iQ's feature set?
No
Did Ridder iQ live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Ridder iQ go as expected?
Yes
Would you buy Ridder iQ again?
Yes