Item: Ridder iQ
Rating: 8
Author: Liesbeth van Vliet Wevers

Use Cases and Deployment Scope

We continue to develop and see that Ridder IQ helps us in several areas to improve processes within the companyWe use Ridder IQ for our entire work process, from entering the order, creating an internal receipt, with various raw materials, to the production process, planning and ultimately invoicing. We have now been able to develop several reports to automate more and more.

Pros and Cons

Report design
Internal receipts with various raw materials
planning

Report building remains difficult
division of roles and rights development
goods movement

Return on Investment

Some employees continue to find it a difficult program and I think this is partly because the options seem endless and it is sometimes difficult to find the right layout. This also applies to me as an administrator, many options, which is of course also positive. with the downside that it is sometimes difficult to search within Ridder IQ

Alternatives Considered

Unit4 Enterprise Resource Planning

I used unit4 in a previous organization, this system has far fewer options and I don't think it was suitable for Biron

Key Insights

Do you think Ridder iQ delivers good value for the price?

Yes

Are you happy with Ridder iQ's feature set?

Yes

Did Ridder iQ live up to sales and marketing promises?

Yes

Did implementation of Ridder iQ go as expected?

I wasn't involved with the implementation phase

Would you buy Ridder iQ again?

Yes

Likelihood to Recommend

for our fairly complicated company, in which we deal with articles, parts lists and various raw materials, which together form a mixture, must be linked to a production order and also have to deal with hazardous substances, regulations and safety, that all this is possible is in Knight IQ. Also for our export department and all the reports we need.

Ridder IQ promotor within Biron

Overall Satisfaction with Ridder iQ