Item: RingEX
Rating: 6
Author: Verified User

Use Cases and Deployment Scope

We utilize RingEX to prospect potential clients and contact consultants on work opportunities. The product allows employees to utilize their laptops while making calls, which increases their workflow by eliminating the need to switch between a cell phone and a laptop. This tool is utilized by all employees within our organization.

Pros and Cons

Reliability
Functionality
Ease of use.

Latency
Text message spamming.

Return on Investment

Cost savings due to app consolidation.
Increased productivity.

Reliability and Availability

For the most part, RingEX's reliability is spot on, but we have had a few instances with issues over the lifetime of our contract. Overall, it was a very good experience.

Unified Communications Solution

We utilize user templates when creating new users, which increases the efficiency when bulk-adding new employees.

Key Insights

Do you think RingEX delivers good value for the price?

Yes

Are you happy with RingEX's feature set?

Yes

Did RingEX live up to sales and marketing promises?

Yes

Did implementation of RingEX go as expected?

Yes

Would you buy RingEX again?

Yes

Likelihood to Recommend

I like the call monitoring feature, which allows managers or senior members of the organization to train individuals who are new in their roles and provide coaching opportunities to improve their skills.

RingEX rocks!

Overall Satisfaction with RingEX