ADP Runs Away with my Business
May 16, 2018

ADP Runs Away with my Business

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with RUN Powered by ADP

Run Powered by ADP is being used to process bi-monthly payroll and quarterly tax filings. They solve the problem of reporting discrepancies by taking 100% liability away from me.
  • Resolves issues/answers questions quickly and efficiently - representatives make me feel valued
  • Payments [are] always on time
  • Good with reminders - lets me know when to process payroll, reminders on year-end to-do items, notices on tax law changes
  • N/A
  • Taking on quarterly tax reporting liability saves us unnecessary penalty fees
QuickBooks Online duplicated, unclear reminders, did not clear tax payments in a timely manner, put payments out of order resulting in skewed year to date data, offered no tax support so when I noticed incorrect withholding they could not assist with a resolution. The difference with ADP is like night to day.
Our need for ADP arose when another online payroll provider was not using correct tax calculations and offered outdated reminders on to-do items resulting in duplications.