RUN Powered by ADP® is great for small companies but does have a few limitations.
March 05, 2024

RUN Powered by ADP® is great for small companies but does have a few limitations.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with RUN Powered by ADP®

Integration with Zip Recruiter is nice, but one posting at a time for a growing business is disappointing. We have used this feature multiple times but only one hire resulted for a handful of positions.
I use RUN Powered by ADP® to issue payroll with direct deposit to employees and to HSA accounts, track 401k contributions and matches, local, state and federal tax filings for payroll, track sick, vacation and banked time for each employee.
  • PTO accrual
  • HSA deduction
  • 401k deductions/match
  • import/export data
  • Inputting employee data not generated in ADP for W-2's - very frustrating to have to contact support instead of entering myself - they mess enter incorrect totals and try to adjust employee info, when it is company end or report only (box 12 info).
  • ADP does make it easy to onboard employees, themselves, filling out state and federal tax forms and entering all their information.
  • ADP makes it easy for employees to go in and change their bank deposit information to save time for HR
  • ADP makes it easy for companies and employees to go paperless!
  • ADP provides change reports if you question how an employee setting got changed with who, what date and the change.
  • ADP makes it difficult to import/export data in the order you need for other vendors. This has been a large frustration for us.
  • Year end Box 12 information is difficult as you must contact customer service to adjust some numbers if not doing everything through ADP service.
Frees up HR from spending time pulling reports or information for employees. They have the details at their fingertips.

Do you think RUN Powered by ADP® delivers good value for the price?

Yes

Are you happy with RUN Powered by ADP®'s feature set?

Yes

Did RUN Powered by ADP® live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of RUN Powered by ADP® go as expected?

I wasn't involved with the implementation phase

Would you buy RUN Powered by ADP® again?

Yes

I should not have to contact RUN Powered by ADP®'s customer service to do so many tasks and enter box 12 reporting information.

RUN Powered by ADP® Feature Ratings

Pay calculation
9
Support for external payroll vendors
3
Off-cycle/On-Demand payment
10
Benefit plan administration
Not Rated
Direct deposit files
10
Salary revision and increment management
10