Overall Satisfaction with Sage Intacct
We use Sage Intacct in our entire organization. We have multiple divisions across the country so the multi-entity functionality helps us manage all of them. Each can have their own receivables and payables but they share a common chart of accounts and the financials can be easily consolidated for board reporting.
- The multi-entity, multi currency is perfect for distributed companies.
- The number of integrations with other industry leading products is a big plus.
- The details level of security ensures all users have access to the correct information while maintaining divisional independence.
- I am anxiously awaiting the release of bank feeds and the improved cash reconciliations due on next year.
- Their online help tools could be better. Enhancements are documented well in release notes, but these don't always get properly integrated into the help system.
- Report writing has not been very easy, so I am looking forward to the new interactive reporting tool.
- They need to address payment options for organizations with decentralized AP. Current ACH solutions do not allow for payment out of more than one bank account.
- It has allowed us to improve our budgeting process and give the division CEO's more comprehensive performance to budget analysis.
- It is definitely more expensive than our prior solution and implementation was costly and time consuming but the efficiencies should let us recoup these in the future.
Without the multi-entity payment capability, we have not been able to automated AP and still use a 3rd party solution. The integration with Salesforce has allowed us to automate some of the order entry and AR processes. We were already using memorized transactions for many of our journal entries but I am working on adding transaction rules to further automate them.
The multi-currency and global consolidations has allowed us to more efficiently run our organization. The project module has allowed us to automate our direct cost grant accounting. We are still working on enhancing that to automate indirect costs and other offline pieces. We utilize the time tracking for grants but we use a 3rd party solution for expense reporting because Sage Intacct does not have mobile app expense solution.
Sage Intacct was a more comprehensive product than QBO, QBE or Xero and it was a more cost effective and flexible solution that the other larger systems we evaluated.